Rachel Goodman
Feelings About Climate Change: Josh Freedman

Feelings About Climate Change: Josh Freedman

The topic of climate change can feel overwhelming. When faced with the possible extinction of species, sea level rise, and other massive changes, it is no wonder the feelings are strong. Feelings can include denial, fear, anger, hope, sadness, hopelessness and resolve. How can we have a personal, respectful conversation with each other about the […]

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Qatar Airways: Removing the Stress of Travel

Qatar Airways: Removing the Stress of Travel

Emotional intelligence training for employees reduces stress at Qatar Airways, Six Seconds Preferred Partner We spoke with Kevin Herft, Manager Cabin Services Training, about the value of emotional intelligence for creating the world-class customer experience that is the hallmark of Qatar Airways. Why is there a need for EQ in Qatar Airways? Qatar Airways is […]

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