vital signs

Increase Employee Engagement with EQ: Komatsu Case Study

Can we measure and increase Employee Engagement in an economic challenge? What’s the benefit? Case study at Komatsu plant using “Vital Signs” and “Emotional Intelligence”: engagement increased from 33 to 70%. At the same time, plant performance increased by 9.4%.

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Three Essential Skills for High Performing Leaders

What are the links between emotional intelligence and leadership performance? New research shows 66% of the variation in scores on leadership outcomes are predicted by five key leadership drivers – and people with higher emotional intelligence are seven times as likely to earn high scores on these factors.

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Amadori Case: Engagement, 
EQ & Performance

In a three-year study of AMADORI, a supplier of McDonald’s in Europe, emotional intelligence, individual performance, organizational engagement, and organizational performance were assessed. Emotional intelligence was found to predict 47% of the variation in manager’s performance management scores. Emotional intelligence was also massively correlated with increased organizational engagement with 76% of the variation in engagement predicted by manager EQ. Finally, plants with higher organizational engagement achieved higher bottom-line results building a link between EQ->Engagement->Performance. During this period, employee turnover also dropped by 63%.

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