Trust is at the center of healthy, productive relationships at home and at work. Emotional intelligence skills are essential to assess, increase and repair trust.
Recently… I told Emma (8-year-old daughter) she needed to get dressed to go. Instant protest, heel-dragging, power struggle. Yet we were going to do something she wanted! I observed a new cross-functional team starting up. The person assigned to schedule the first meeting asserted, “Since no one else wants to, I will chair the team.” […]
Read MoreWhat do the following have in common: Banks, The Tooth Fairy, Wall Street and Leadership? Their existence is based on trust and belief; when trust and belief are shattered their magic vanishes. The recent collapse of the stock and credit markets isn’t that different from discovering that the tooth fairy was Mom and Dad. […]
Read MoreIt is Independence Day here; when I was younger, it was a day for blowing stuff up, for a little thrill, and also for the ephemeral beauty of fireworks. A little less young, now it is a day for barbecues, family, and thinking about what it means to belong to a nation. We spent the […]
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