Stress

Stress is at an all time high – and on the rise. Here are practical insights and proven tools to understand what stress is, and emotional intelligence resources for effective stress management techniques.

Qatar Airways: Removing the Stress of Travel

Emotional intelligence training for employees reduces stress at Qatar Airways, Six Seconds Preferred Partner We spoke with Kevin Herft, Manager Cabin Services Training, about the value of emotional intelligence for creating the world-class customer experience that is the hallmark of Qatar Airways. Why is there a need for EQ in Qatar Airways? Qatar Airways is […]

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Case: Stress, EQ, and Performance in Healthcare

by Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA, Federica Valentini Publication Date: Feb 25, 2008 A press release and a powerpoint are available to accompany this paper, as well as a PDF version. Abstract As in many fields, healthcare is a complex and stressful environment where interpersonal interactions are of paramount importance.  This study finds that in […]

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